TERMS OF SERVICE

Terms of Service

Effective Date: May 27, 2026 Last Updated: October 30, 2026

Welcome to FastMatch, a service operated by Cass Ave Consulting ("FastMatch," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of fastmatch.ai and related services (the "Service"). By accessing or using the Service, you agree to these Terms and to our Privacy Policy (https://fastmatch.ai/privacy-policy). If you do not agree, you must not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" and "Customer" refer to that organization. If you have signed a separate written agreement with us, that agreement controls where it conflicts with these Terms.

In these Terms, "FastMatch Parties" means Cass Ave Consulting and its owners, officers, employees, contractors, licensors, and service providers.

Please read Section 19 carefully. It requires disputes to be resolved through binding individual arbitration and waives class actions and jury trials.

1. Service Description

FastMatch provides AI-assisted tools that allow Customers to upload job descriptions and candidate materials in order to generate comparisons, scoring, and rankings to support hiring decisions. The Service is intended solely for informational and internal business decision-support purposes.

The Service does not make hiring decisions and does not act as an employment agency, recruiter, staffing firm, or background verification provider. FastMatch is not a consumer reporting agency, and the Service does not provide consumer reports as defined by the Fair Credit Reporting Act (FCRA) or similar laws.

2. Eligibility and Business Use

The Service is provided for business use only. You must be at least 18 years old and using the Service for a lawful business purpose. The Service is not intended for personal, family, or household use.

3. Account Registration and Access

You may access the Service through supported authentication providers such as Google or enterprise Single Sign-On (SSO).

You are responsible for:

Maintaining the confidentiality of your login credentials
All activity occurring under your account
Ensuring only authorized users access your account
Promptly notifying us of any unauthorized access

You may not share accounts between unrelated users or organizations.

4. Fees and Payment

If you subscribe to a paid plan, you agree to pay the fees shown at the time of purchase. Unless otherwise stated:

Fees are billed in advance and are non-refundable, except as required by law
Subscriptions renew automatically until canceled
You may cancel at any time, effective at the end of the current billing period
Fees do not include taxes, which you are responsible for paying
We may change pricing with advance notice, effective at your next renewal

We may suspend access for non-payment.

5. Free Trials and Beta Features

We may offer free trials or beta, preview, or experimental features. These are provided "as is," may change or be discontinued at any time, and may have limited support. Our liability for free trials and beta features is limited as described in Section 14.

6. Customer Responsibilities

You represent and warrant that:

You have the legal right to upload any data submitted to the Service
You have provided any required notices to, and obtained any required consent from, candidates and employees
Your use complies with applicable employment, anti-discrimination, privacy, and AI laws
You will not use the Service for unlawful discrimination
You will provide meaningful human review of the Service's outputs
You remain solely responsible for all hiring and employment decisions

You are responsible for determining whether laws regulating the use of AI or automated tools in hiring apply to your use of the Service, including, where applicable, New York City Local Law 144, state AI and anti-discrimination laws, and the EU Artificial Intelligence Act, and for meeting any resulting obligations, such as candidate notices, consent, bias audits, and recordkeeping. Use of the Service does not by itself satisfy these obligations.

7. Data Protection

As between you and FastMatch, you are the controller of all personal data you upload, and FastMatch acts as your processor (GDPR) or service provider (CCPA), processing that data only to provide the Service and in accordance with your instructions, these Terms, and our Privacy Policy. Where required by law, or on request for business customers, the parties will enter into a Data Processing Agreement ("DPA"), which forms part of these Terms.

You agree not to upload sensitive or special category information (such as health, disability, racial or ethnic origin, religion, or government identification numbers) beyond what candidates have included in their own application materials.

If we receive a request from a candidate about their data, we may forward it to you, and you are responsible for responding as required by law.

8. Acceptable Use

You agree not to:

Upload content that violates any law or regulation
Upload content that infringes intellectual property or privacy rights
Upload malicious code or harmful content
Use the Service as the sole basis for any hiring, rejection, or employment decision
Use the Service to evaluate individuals based on protected characteristics
Use the Service for any purpose other than evaluating candidates for employment, including credit, insurance, housing, or tenant screening, or any purpose governed by the FCRA
Attempt to reverse engineer the Service
Attempt unauthorized access to systems or data
Use the Service to build competing products or datasets
Use automated scraping or extraction tools without permission
Interfere with platform security or performance

We may suspend or terminate accounts engaged in prohibited activities.

9. Customer Data

You retain ownership of all job descriptions, resumes, and other content you upload ("Customer Data").

You grant us a limited, non-exclusive, worldwide, royalty-free license, for the duration of your use of the Service, to host, process, and transmit Customer Data solely to:

Provide the Service
Generate AI analysis and scoring
Maintain platform functionality and security
Provide technical support
Comply with legal obligations

We do not use Customer Data for advertising, resale, or training our own AI models.

We may collect technical and usage information about how the Service is used (such as performance metrics and feature usage) and use it in aggregated or de-identified form to operate, secure, and improve the Service. This information does not identify you or any candidate.

10. AI Services and Outputs

The Service uses artificial intelligence technologies from third-party providers to generate analysis and recommendations, as described in our Privacy Policy.

You acknowledge and agree that:

AI outputs are probabilistic and may contain errors, omissions, or bias
Results may be incomplete or inaccurate
AI results must not be the sole basis for hiring decisions
Human review is required before making employment decisions
Availability of the Service may depend on third-party providers outside our control

None of the FastMatch Parties is responsible for decisions made based on AI output.

11. Data Retention and Deletion

Customer Data is retained while your account remains active or until you delete it.

Following deletion or account termination:

Data will be removed from active systems
Data may remain temporarily in secure backups until rotated out
We aim to delete data within 30 days, unless retention is legally required

You are responsible for exporting any data you wish to keep before deleting it or closing your account. You may request deletion by contacting admin@fastmatch.ai.

12. Intellectual Property and Feedback

The Service, including software, algorithms, design, text, and functionality, is owned by Cass Ave Consulting or its licensors and is protected by intellectual property laws.

You may not:

Copy or redistribute the platform
Reverse engineer the software
Create derivative works
Resell or sublicense the Service
Remove proprietary notices

Except for rights expressly granted, no rights are transferred to you.

If you send us suggestions or feedback, we may use them without restriction or obligation to you.

13. Confidentiality

We will treat Customer Data as confidential and will not disclose it except as necessary to provide the Service, as described in our Privacy Policy, or to comply with legal obligations.

You agree not to disclose non-public information about the Service, including technical details, non-public pricing, or security measures.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FASTMATCH PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OF RESULTS
UNINTERRUPTED OR ERROR-FREE SERVICE

The FastMatch Parties do not guarantee:

Hiring outcomes
Candidate suitability
Accuracy or fairness of AI analysis
Regulatory compliance of your hiring processes

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NONE OF THE FASTMATCH PARTIES WILL BE LIABLE FOR ANY:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits or revenue
Loss of data
Business interruption
Claims arising from hiring or employment decisions made using the Service

THE TOTAL LIABILITY OF ALL FASTMATCH PARTIES COMBINED FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply even if we have been advised of the possibility of such damages.

16. Indemnification

You agree to indemnify, defend, and hold harmless the FastMatch Parties and their affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

Your use of the Service
Your Customer Data, including any lack of required notice, consent, or legal right to upload it
Your hiring or employment decisions, including claims by candidates or regulators
Your violation of these Terms
Your violation of applicable laws, including employment, anti-discrimination, privacy, and AI laws

17. Termination

We may suspend or terminate your access if:

You violate these Terms
You fail to pay applicable fees
Security risks are detected
Required by law
Continued access could harm the Service or others

You may stop using the Service at any time.

Upon termination:

Your access will end
Your data will be deleted according to Section 11
Sections 6, 7, 9, and 12 through 20 survive termination, along with any unpaid fees

18. Changes to These Terms

We may update these Terms from time to time. When we do:

The Last Updated date will change
Material changes may be communicated through the Service or by email
Continued use after the update constitutes acceptance

19. Governing Law, Arbitration, and Class Action Waiver

Governing law. These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Informal resolution first. Before starting arbitration, you agree to contact us at admin@fastmatch.ai with a written description of the dispute. Both parties will try in good faith to resolve it within 30 days.

Binding arbitration. Any dispute arising from or relating to these Terms or the Service that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator. The arbitration will take place in DuPage County, Illinois, or by video conference if both parties agree. The arbitrator's decision is final, and judgment on it may be entered in any court with jurisdiction.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive or other equitable relief in court to protect its intellectual property, confidential information, or the security of the Service.

Class action waiver. Disputes will be resolved only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, or representative action, and the arbitrator may not combine claims of more than one party. If this class action waiver is found unenforceable for a claim, that claim will proceed in court, not in arbitration.

Jury trial waiver. To the extent any dispute proceeds in court, both parties waive the right to a jury trial.

Venue for court proceedings. Any matter permitted to proceed in court will be brought exclusively in the state courts located in DuPage County, Illinois, or the federal courts for the Northern District of Illinois, and both parties consent to their jurisdiction.

Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

20. General Terms

Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
No waiver. Failure to enforce any right does not constitute a waiver.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party providers.
Independent parties. Nothing in these Terms creates a partnership, agency, or employment relationship.
Entire agreement. These Terms, the Privacy Policy, and any DPA are the entire agreement between you and FastMatch regarding the Service.
Third-party beneficiaries. The FastMatch Parties are intended third-party beneficiaries of Sections 10, 14, 15, and 16 and may enforce them directly. Otherwise, these Terms create no rights for any third party.

21. Contact

Cass Ave Consulting

Privacy, support, and sales: admin@fastmatch.ai